Privacy Policy

This privacy notice discloses the privacy practices for TheSolarDetective.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

1. Personally identifiable information collected from you through the website, how it is used and with whom it may be shared.
2. Choices available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How to correct any inaccuracies in the information.

If you do not agree with the terms of this privacy policy, please do not access the site.

Information Collection, Use and Sharing

The Solar Detective is the sole owner of the information collected on this site. We only have access to information you voluntarily give us by email or other direct contact from you. The Notice describes the Company’s practices regarding the collection, use, disclosure, and sale of Personal Information when you visit our websites or mobile applications (the “Sites”) and when you engage with us offline. Unless you ask us not to, we may contact you by email in the future regarding informational items or changes to this privacy policy.

Purposes for Collection of Personal Information

We use your Personal Information to provide you with the information you request and services that are ordered by you or on your behalf. We may also use the information you provide us to contact you from time to time to provide you with home maintenance reminders, customer support, required notices, advertisements and marketing promotions and offers about products or services we think may be of interest to you or your clients (for real estate professionals), including our own products and services, those of our affiliates, and third parties that advertise with us.

We also use Personal Information about your use of our Sites to monitor or improve our Sites; for internal business analysis; to prevent fraud, activities that violate our Terms of Service or that are illegal; and to protect our rights and the rights and safety of our users or others.

Your Access To and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us by email or phone as listed on our website:

• Review data we have about you, if any.
• Change/correct any data we have about you.
• Request a deletion of any data we have about you.
• Express any concern you have about our use of your data.

Security

The Solar Detective always takes precautions to protect your information. When you submit sensitive information through the website, your information is protected both online and offline.

All website interactions are encrypted and transmitted securely. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. The computers/servers where personally identifiable information is stored are kept in a secure environment.

Inspection Requests

When requesting to schedule an inspection, The Solar Detective requests information from you through an order form. There you must provide contact information (like name and home address). This information is used for scheduling purposes and to fill your request. If we have trouble processing a request, this information is used to contact you.

Cookies

Additionally, “cookies” are used on this site. A cookie is a piece of data stored on a site visitor's hard drive to help improve their access to our site and also identify repeat visitors. Usage of a cookie is in no way linked to any personally identifiable information.

Links

This website may contain links to other sites. Please be aware we are not responsible for the content or privacy practices of other sites. We encourage you to read the privacy statements of any other site that collects personally identifiable information.

Surveys

Our site may provide the ability to give feedback regarding your inspection through a survey. Participation in the survey is completely voluntary. Information requested may include contact information (such as name and address) and inspection details (such as who performed the service). Survey information is used for purposes of monitoring customer satisfaction.

If you feel we are not abiding by this privacy policy, please contact immediately by email at info@TheSolarDetective.com